Overview for zoho-desk

How do add/edit classifications in Zoho.Desk application

Let's see, how to manage (edit/add/delete) classification in Zoho.Desk app. The weid thing is, that you won't find classification managmenets for zoho.desk tickets directly in Setup. If you try to find ticket classification in Setup/Settings in Zoho.Desk application, you will find you direct access:

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Written by Administrator on Saturday January 21, 2023

Image: 2023-01/article-zoho-desk-classification-main-image.jpg